Retail Customer Service Representative

4 weeks ago


Canton, Michigan, United States Sam's Club Full time

Job Summary:

We are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities:

  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain a clean and organized checkout area.
  • Assist members with purchasing decisions, locate merchandise, and promote company products and services.
  • Work effectively in a fast-paced environment, handling multiple tasks and priorities while maintaining a positive attitude.
  • Maintain a safe and secure shopping environment, adhering to company policies and procedures.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail experience, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Basic math skills and accuracy with handling cash and operating a cash register.

What We Offer:

  • Competitive hourly wage range: $16.00 - $23.00.
  • Performance-based bonus awards and other great benefits, including health, financial, and paid time off benefits.
  • Opportunities for career growth and development within the company.

Why Join Our Team:

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Retail Customer Service Representative, you will have the opportunity to make a positive impact on our members' lives, work in a dynamic and fast-paced environment, and grow your career with a leading retailer.



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