Hotel Front Desk Representative

2 weeks ago


Victor, New York, United States Indus Hospitality Group Full time
Hotel Front Desk Agent Job Description

Job Summary:

We are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Indus Hospitality Group. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and welcoming environment for our guests.

Key Responsibilities:

  • Greet and register guests, ensuring a warm and welcoming experience
  • Answer and respond to guest inquiries and requests in a timely and professional manner
  • Process guest payments and handle cash transactions accurately
  • Monitor room availability and block rooms as needed
  • Provide information on hotel services, amenities, and local attractions
  • Assist with guest mail and message delivery
  • Perform check-out services and ensure a smooth departure process
  • Maintain a clean and organized front desk area, including the lobby and surrounding areas

Requirements:

  • High school diploma or equivalent required
  • 1-3 months of related experience and/or training preferred
  • Basic computer knowledge, including Microsoft Excel and Word
  • Ability to read and interpret documents, write routine reports, and communicate effectively with guests and colleagues

What We Offer:

Indus Hospitality Group offers a competitive salary range of $16-18 per hour, a dynamic and supportive work environment, and opportunities for growth and development. If you are a customer-focused and detail-oriented individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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