Senior Manager Regulatory Promotional Operations
3 weeks ago
CoLab is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people's lives by connecting real-time data with world-class creative, content, and media in service of growth and Return on investment.
We pride ourselves on combining the atmosphere of a startup company with the stability and experience of a global leader. As a Senior Manager, Regulatory Promotional Operations, you will be a subject matter expert specializing in the preparation and delivery of submission packages for promotional materials to be reviewed through the client Medical, Legal, Regulatory (MLR) process.
Key Responsibilities:- Act as a brand lead or oversee a portfolio of brands, managing the submission process and ensuring alignment with client expectations and regulatory requirements.
- Independently prepare and/or oversee the creation of high-quality submission packages through taking screenshots, organizing materials to output a compliant submission PDF, and annotating pertinent information.
- Manage multiple direct reports at the Associate, Senior Associate, and Manager levels, including responsibilities for interviewing, hiring, onboarding, training, and career development.
- Coordinate the delegation of work among reporting staff to manage workflow across accounts, ensuring appropriate resources are available to meet client demands.
- Provide oversight of reporting employees' daily work, offering advice on projects, assisting with problem-solving, and managing projects directly as needed.
- Provide estimates for Statement of Work (SOW) development and partner with the Project Management team on submission timelines and resource requirements.
- Maintain a comprehensive and accurate dashboard of all current and upcoming submissions, including the stage of review and submission deadline.
- Follow up directly with client liaisons to ensure submissions are received on time and meet all client expectations and specifications.
- Partner with cross-functional leads and client teams to continuously improve and refine processes and deliver high-quality work.
- Create, update, and disseminate to department/team documentation on client specific guidelines.
- Actively manage team expectations; directly interface with clients as required.
- Bachelor's degree in a relevant field and 4-6 years relevant experience preparing complex submission deliverables under tight deadlines.
- Technical competency in Adobe Acrobat Pro DC and Microsoft Office Suite.
- Proficiency in Veeva Vault PromoMats.
- Meticulous attention to detail.
- Superior organizational skills and ability to effectively manage multiple tasks efficiently.
- Exceptional communication skills and experience communicating with clients directly.
- Experience managing diverse direct reports and devotion to growing talent.
- Courageous leadership skills and a commitment to leading by example.
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