Customer Service Representative
3 days ago
Job Title: CUSTOMER SERVICE REPRESENTATIVE
Susan Zaleski - State Farm Agent is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will play a key role in establishing customer relationships, educating customers about insurance options, and developing leads.
The ideal candidate will have excellent communication skills, be people-oriented, detail-oriented, and proactive in problem-solving. A background in marketing or sales is an asset, but not required. If you are motivated to succeed and enjoy working with the public, we encourage you to apply.
About the Role:
- Establish customer relationships and follow up as needed.
- Use a customer-focused review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
What We Offer:
- Simple IRA
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within our agency
- License reimbursement
Requirements:
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal and listening.
- People-oriented.
- Detail oriented.
- Proactive in problem-solving.
- Able to learn computer functions.
- Ability to work in a team environment.
- Bilingual Spanish preferred.
Salary Estimate:
$40,000 - $60,000 per year, depending on experience and qualifications.
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