Customer Service Representative Part Time
3 days ago
Overview of BJs Wholesale Club
We are a leading wholesale club that offers a collaborative and inclusive environment where team members can learn, grow and be their authentic selves. We strive for flawless execution and hold ourselves accountable.
Salary Range
$15.75-$18.90 per hour
Job Description
We are seeking a Customer Service Representative to join our team at BJs Wholesale Club. As a Customer Service Representative, you will be responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members.
Key Responsibilities
- Deliver excellent customer service by greeting, assisting, and thanking all members in a prompt, friendly, and professional manner.
- Resolve member concerns in a courteous and timely manner and escalate issues to management when necessary.
- Maintain clear understanding of merchandise protection procedures and shrink alert protocols.
- Audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures.
Required Skills and Qualifications
- Strong interpersonal skills and attention to detail required.
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