Customer Service Representative Part Time

3 days ago


Newburgh, New York, United States BJ's Wholesale Club Full time

Overview of BJs Wholesale Club

We are a leading wholesale club that offers a collaborative and inclusive environment where team members can learn, grow and be their authentic selves. We strive for flawless execution and hold ourselves accountable.

Salary Range

$15.75-$18.90 per hour

Job Description

We are seeking a Customer Service Representative to join our team at BJs Wholesale Club. As a Customer Service Representative, you will be responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members.

Key Responsibilities

  • Deliver excellent customer service by greeting, assisting, and thanking all members in a prompt, friendly, and professional manner.
  • Resolve member concerns in a courteous and timely manner and escalate issues to management when necessary.
  • Maintain clear understanding of merchandise protection procedures and shrink alert protocols.
  • Audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures.

Required Skills and Qualifications

  • Strong interpersonal skills and attention to detail required.


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