Customer Service and Insurance Liaison
1 week ago
State Farm Insurance is seeking a highly skilled Customer Relations Representative to join our team.
About the RoleThis position involves assisting customers with their insurance needs, providing exceptional customer service, processing policy changes, claims, and payments accurately, and maintaining customer records.
Key Responsibilities:- Assist customers with their insurance needs
- Provide exceptional customer service by answering inquiries, resolving issues, and offering solutions
- Promote and cross-sell insurance products and services
- Handle escalated customer complaints with professionalism and empathy
- Stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice
This role offers a competitive salary of $65,000 per year, which may vary based on location and experience. In addition to a stable income, you will also gain valuable skills and knowledge in customer relations, insurance, and sales.
Why Join Us?As a Customer Relations Representative at State Farm Insurance, you will be part of a dynamic team that values customer satisfaction and loyalty. You will have opportunities to develop your skills, advance your career, and enjoy a positive work environment.
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Retail Service Specialist
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