Shift Manager

7 days ago


Brockton, Massachusetts, United States McDonald's Full time
Shift Manager Job Description

At McDonald's, we're looking for a skilled Shift Manager to join our team. As a Shift Manager, you'll play a vital role in ensuring the smooth operation of our restaurant.

Key Responsibilities:
  • Lead the team: Supervise and manage crew members to provide an exceptional customer experience.
  • Inspire and empower: Foster a positive and supportive work environment, encouraging crew members to excel in their roles.
  • Understand the importance of teamwork: Ensure that food safety and cleanliness measures are met to maintain McDonald's high standards.
  • Take action: Address safety, security, inventory, and profitability concerns, driving results-oriented performance from the team.
  • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.

To succeed as a Shift Manager, you'll need:

  • A passion for helping and serving others.
  • Strong customer service and support focus.
  • The ability to communicate effectively and anticipate customer needs.
  • The capacity to provide solutions and make decisions in a fast-paced environment.

McDonald's is an equal employment opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment of any type without regard to sex, race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.


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