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Guest Services Representative

2 months ago

Destin, Florida, United States Panhandle Getaways Full time

Guest Services Representative

Overview

Panhandle Getaways is seeking dedicated full-time professionals to enhance our Guest Services/Front Desk team. The ideal candidates will possess outstanding customer service abilities, warmly welcoming guests and ensuring a consistently positive experience.

We operate two locations in Panama City Beach, focusing on delivering exceptional service. Responsibilities include managing check-in and check-out processes, guiding guests to their accommodations, and addressing guest needs effectively.

Compensation and Benefits

We offer competitive hourly wages based on experience, alongside a comprehensive benefits package that includes:

  • Paid holidays
  • Paid time off
  • Health, dental, and vision insurance
  • 401K with company matching

Job Type

Full-time

Key Responsibilities

  • Facilitate guest check-in and check-out procedures
  • Utilize computer skills to manage reservations and guest requests
  • Address and resolve guest inquiries and room issues
  • Maintain composure and friendliness in a fast-paced environment
  • Exhibit a hospitality-driven attitude with a focus on customer satisfaction
  • Possess excellent verbal and written communication skills
  • Adapt to flexible work schedules, including weekends and holidays

About Us

At Panhandle Getaways, we are committed to building and nurturing exceptional teams that create memorable experiences for our guests while delivering excellent results for our homeowners. With a legacy in the hospitality sector on Florida's Emerald Coast, we prioritize open communication and celebrate our passionate local workforce.

We invite you to explore this opportunity to be part of a dynamic and dedicated team.