Retail Sales Associate

2 weeks ago


WilkesBarre, Pennsylvania, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. In this role, you will play a critical part in ensuring our members have a positive shopping experience by providing exceptional customer service and maintaining a clean and organized shopping environment.

Key Responsibilities
  • Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed, informing members when products are unavailable, and offering alternative product options.
  • Maintain safety of facility by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations to facility management.
  • Provide member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, processing member purchases, and promoting the company's products and services.
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
Requirements
  • Customer Service experience, including operating cash registers and working with mobile retail applications.
  • Ability to work in a fast-paced environment and maintain a positive attitude in a dynamic retail setting.
  • Strong communication and problem-solving skills, with the ability to work effectively with members, colleagues, and management.
What We Offer

As a Member Assistant - Cart Attendant at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. You will also have access to our Live Better U education benefit program, which offers tuition, books, and fees paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.



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