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Retail Sales Associate

2 months ago

WilkesBarre, Pennsylvania, United States H&M Group Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at H&M Group. As a Retail Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our stores.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including fashion trends, styles, and features.
  • Sales and Merchandising: Maintain a high level of sales performance, achieving sales targets and contributing to visual merchandising efforts.
  • Store Operations: Participate in store opening and closing procedures, including cash handling, inventory management, and visual merchandising.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support, and maintain a positive work environment.
Requirements
  • Customer Service: Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Product Knowledge: Ability to learn and maintain knowledge of our products, including fashion trends and styles.
  • Sales and Merchandising: Proven sales skills, with a strong ability to drive sales growth and achieve targets.
  • Store Operations: Ability to work effectively in a fast-paced environment, with a strong focus on attention to detail.
  • Teamwork: Strong teamwork and collaboration skills, with a focus on maintaining a positive work environment.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for bonuses and incentives.
  • Benefits: Comprehensive benefits package, including health insurance, paid time off, and employee discounts.
  • Professional Development: Opportunities for career growth and professional development, with a focus on customer service and sales skills.