T-Mobile Retailer Sales Professional

1 month ago


WilkesBarre, Pennsylvania, United States GP Mobile, An Authorized T-Mobile Retailer (Northeast) Full time
About GP Mobile

GP Mobile, an Authorized T-Mobile Retailer, is a leading provider of wireless communication services in the Northeast region. We are committed to delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our customers.

Job Summary

We are seeking a highly motivated and customer-focused Wireless Sales Representative to join our team. As a Wireless Sales Representative, you will be responsible for providing outstanding customer service, making recommendations based on customer specifications, and utilizing digital tools to drive sales and customer retention.

Key Responsibilities
  • Be a Brand Ambassador for T-Mobile services, promoting the company's values and mission
  • Utilize digital tools to provide exceptional customer service during and after the sale, ensuring customer satisfaction and loyalty
  • Retain customers by recommending current products and services, driving repeat business and revenue growth
  • Stay up-to-date on the latest technology products and services, utilizing training to enhance knowledge and skills
Requirements
  • Positive attitude with self-motivation, a strong desire to succeed in a fast-paced sales environment
  • Willingness to learn and utilize proven techniques to grow business and resolve issues with T-Mobile branded solutions
  • Commitment to building relationships with customers, peers, and store leaders, sharing ideas and best practices to drive sales and customer satisfaction
Preferred Qualifications
  • Passionate customer advocate with a strong desire to connect with customers and provide exceptional service
  • Competitive drive and proven ability to succeed in a fast-paced sales environment, with a strong track record of meeting or exceeding sales targets
  • Effective at balancing customer needs and performance goals, with a strong focus on customer satisfaction and loyalty
  • 6 months of customer service and/or sales experience in a retail environment, with a strong understanding of wireless communication services and products


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