Admissions Associate
2 months ago
FlyOver America at Mall of America is seeking a skilled Admissions Associate to join our team.
This is a unique opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and ensuring a safe and enjoyable experience for all visitors.
The successful candidate will possess excellent interpersonal skills, a positive attitude, and a strong ability to work in a team environment.
Responsibilities:- Greet guests and create a welcoming atmosphere
- Ensure guests have accurate expectations of the experience prior to entering
- Check tickets and operate the experience in a safe manner
- Process transactions efficiently and accurately
- Handle cash accurately and complete daily sales reconciliation
- Answer questions about the FlyOver America experience and be knowledgeable about locations featured during the film
- Provide value-added information about Mall of America
- Assist guests into the iRide gondolas and ensure they are safely fastened in seats
- Assist with evacuation procedures in the event of an emergency
- Maintain emergency exits and ensure they are clear of debris
- Outstanding guest service skills
- Demonstrated cash-handling skills in a dynamic environment
- Excellent interpersonal skills and a positive demeanor
- High attention to detail
- Great communication skills, including the ability to speak in front of crowds
- Excellent problem-solving ability
- Comfortable working on your feet for extended periods
- Ability to lift loads of up to 30 pounds as necessary
- 2+ years' experience in the tourism/hospitality industry preferred
- 2+ years' of cash handling/POS experience preferred
- Availability to work a variety of shifts, including evenings, weekends, and holidays
- First Aid certification preferred
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