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Admissions Associate

1 month ago

Bloomington, United States FlyOver America at Mall of America Full time
FlyOver America at Mall of America - A Unique Flight Simulation Experience

FlyOver America is seeking a highly skilled and enthusiastic Admissions Associate to join our team at Mall of America. As a key member of our team, you will be responsible for creating a positive and memorable experience for our guests.

Responsibilities:
  • Greet guests and create a welcoming atmosphere
  • Ensure guests have an accurate understanding of the experience before entering
  • Check tickets and operate the experience in a safe and efficient manner
  • Process transactions accurately and efficiently
  • Handle cash and credit transactions according to standard operating procedures
  • Complete daily sales reconciliation as required
  • Provide exceptional customer service and answer questions about the FlyOver America experience
  • Be knowledgeable about the technology used and the locations featured during the film
  • Assist guests into the iRide gondolas and ensure they are safely fastened in seats
  • Assist with evacuation procedures in the event of an emergency
  • Ensure emergency exits are kept clear of debris
Desired Skills:
  • Outstanding guest service skills
  • Demonstrated cash-handling skills in a dynamic environment
  • Excellent interpersonal skills and a positive demeanor
  • High attention to detail
  • Great communication skills, including the ability to speak in front of crowds
  • Excellent problem-solving ability
  • Comfortable working on your feet for extended periods
  • Ability to lift loads of up to 30 pounds as necessary
Qualifications:
  • 2+ years' experience in the tourism/hospitality industry preferred
  • 2+ years' of cash handling/POS experience preferred
  • Availability to work a variety of shifts, including evenings, weekends, and holidays
  • First Aid certification preferred

If you are a motivated and customer-focused individual who is passionate about providing exceptional experiences, we encourage you to apply for this exciting opportunity.