Admissions Associate

2 months ago


Bloomington, United States FlyOver America at Mall of America Full time

About Us

FlyOver America at Mall of America is a dynamic new visitor attraction that offers a unique flight simulation experience. We are seeking an Admissions Associate to join our team and provide exceptional guest service.

Responsibilities

  • Greet guests and create a positive atmosphere
  • Ensure guests have an accurate expectation of the experience prior to entering
  • Check tickets and operate the experience in a safe manner
  • Process transactions efficiently and accurately
  • Handle cash accurately and complete daily sales reconciliation
  • Answer questions about the FlyOver America experience and be knowledgeable about locations featured during the film and technology used
  • Be knowledgeable about Mall of America and provide value-added information to guests
  • Assist guests into the iRide gondolas and ensure they are safely fastened in seats
  • Assist with evacuation procedures in the event of an emergency
  • Ensure emergency exits are kept clear of garbage and debris

Desired Skills

  • Outstanding guest service skills
  • Demonstrated cash-handling skills in a dynamic, fast-paced environment
  • Excellent interpersonal-skills and a positive, friendly demeanor
  • High attention to detail
  • Great communication skills, including the ability to speak in front of crowds
  • Excellent problem-solving ability
  • Comfortable working on your feet for extended periods of time
  • Ability to lift loads of up to 30 pounds as necessary

Qualifications

  • 2+ years' experience in the tourism/hospitality industry preferred
  • 2+ years' of cash handling/POS experience preferred
  • Availability to work a variety of shifts, including evenings, weekends, and holidays
  • First Aid certification preferred

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