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IT Systems Administrator

2 months ago

Lower Longwood, United States Leader Communications Inc Full time
Job Overview

The IT Systems Administrator is responsible for delivering comprehensive Information Technology (IT) support services. This role encompasses a wide range of IT services including systems administration, systems integration and testing, configuration management, infrastructure management, and end-user support and training.

Key Responsibilities

  • Administer and maintain Windows Servers, desktop systems, SAN devices, and Linux Servers.
  • Oversee SharePoint, Database, File, Print, and Application servers, ensuring compliance with security and policy requirements.
  • Conduct backups, performance monitoring, and troubleshooting to maintain system integrity.
  • Execute system upgrades and provide support while logging and troubleshooting issues using the Action Request System.
  • Deliver network, server, and desktop administration along with help desk support to users.
  • Install, configure, and manage Windows servers and desktop computers.
  • Administer desktop and server-based software applications as per client requirements.
  • Provide end-user support for computer and web account management and issue resolution.
  • Collaborate with fellow system administrators and team members to address inter-system challenges.
  • Work alongside the Information Assurance Manager and Officer to identify and mitigate security concerns.
  • Assist users with remote and on-site desktop management for computer systems and peripheral devices.
  • Resolve desktop issues, manage user accounts, and reset passwords as necessary.
  • Install, configure, troubleshoot, relocate, and repair desktops, peripheral devices, and printers.
  • Conduct basic software installations and upgrades to operating systems and software packages.
  • Support the imaging of computer devices (desktop/laptop).
  • Perform hardware repairs and installations including PCs, laptops, workstations, and printers.
  • Track and report weekly metrics on the completion of all tasks.
  • Exhibit strong written and verbal communication skills, along with excellent interpersonal and team collaboration abilities.
  • Manage training and certification initiatives for employees.
  • Maintain a detail-oriented and safety-conscious approach.

Qualifications

  • Bachelor's degree in an IT-related field with a minimum of 5 years of experience in an IT environment.
  • Level II: Minimum of 5 years' experience in an IT setting.
  • Level III: Minimum of 7 years' experience in an IT environment.
  • DoD 8570 Baseline Certification; IAT Level III.
  • Computer Environment (CE): Microsoft Technology Associate or A+CCNA.

Required Skills and Certifications

  • DoD 8570 Baseline Certification; IAT Level III.
  • Proficiency in Windows Server, SharePoint, SQL Server, SAN devices, SCCM, SCOM, WSUS, DHCP, VMware, and Linux.
  • Familiarity with various protocols and services.
  • Ability to perform sedentary work, requiring extended periods of sitting and use of a keyboard and monitor.
  • Capability to lift 20-50 lbs as needed.

Additional Information

This position necessitates a government security clearance, and candidates must be U.S. Citizens for consideration. Leader Communications, Inc. is an Equal Opportunity/Affirmative Action Employer, ensuring all qualified applicants receive consideration for employment without discrimination.