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Client Relations Specialist

2 months ago

San Antonio, Texas, United States Massage Heights - Boerne Full time
Position Overview

At Massage Heights, we are dedicated to fostering a culture that promotes wellness and balance for our clients. We are currently seeking a Sales Associate for Wellness Services who is passionate about enhancing the experience of every guest that visits our establishment.

Benefits
  • Company gatherings
  • Employee discounts on services
  • Flexible working hours
  • Access to wellness resources

As a part of our team, you will have the opportunity to make a difference in the lives of our clients while enjoying a supportive and fulfilling work environment. This role offers a pathway to a meaningful career that includes:

  • Competitive hourly wage plus incentives
  • Flexible scheduling options
  • Advanced tools and resources to assist in your role
  • Opportunities for career advancement
  • Employee massage benefits at a discounted rate
  • Paid time off
  • A professional atmosphere reminiscent of a spa
  • And much more
Key Responsibilities
  • Confidently advise clients on products and services tailored to their needs
  • Manage appointment scheduling and direct clients to suitable therapists
  • Welcome clients and members both in person and over the phone with a friendly attitude
  • Inform clients about current promotions and special offers
  • Ensure complete client satisfaction at all times
  • Exhibit a strong team-oriented mindset
  • Show commitment to achieving both personal and team sales objectives
Qualifications
  • Exceptional guest service and communication abilities
  • Previous experience in sales or customer service is required
  • Basic proficiency in computer software and a willingness to learn new systems
  • Quick learner with a positive and energetic demeanor
  • Strong problem-solving skills, particularly in customer conflict resolution
  • A genuine passion for engaging with people and delivering outstanding service consistently
  • Must be available to work flexible hours, including weekends and holidays

Take the Next Step - Elevate Your Career

We are eager to find a dedicated Sales Associate for Wellness Services who is ready to contribute to our mission. We look forward to reviewing your application and discussing potential opportunities.