Customer Service Representative
5 days ago
Goodwill Industries of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence.
We are seeking a highly motivated and customer-focused individual to join our retail team as a Sales Floor Associate. As a key member of our team, you will be responsible for providing exceptional customer service, assisting customers on the sales floor, and processing transactions at the register.
Responsibilities:
- Provide friendly, fast, and accurate customer service
- Assist customers on the sales floor and at the checkout register
- Become familiar with all departments and categories to assist with customer questions and requests
- Greet all customers, take donations, and provide receipts
- Cross-train to cover the backdoor donation area and process all stations in the backroom
Requirements:
- High school diploma or equivalent preferred
- Retail experience preferred
- Ability to lift and carry a minimum of 40 pounds
- Ability to stand for long periods of time
Benefits:
- Health, vision, and dental plans
- 403(b) retirement plan
- Paid holidays
- Personal time off (PTO)
- Employee Assistance Program
- Store discounts
- Tuition reimbursement
Workplace Values:
- Respect: We treat all people with dignity and respect
- Stewardship: We honor our heritage by being socially, financially, and environmentally responsible
- Ethics: We strive to meet the highest ethical standards
- Learning: We challenge each other to strive for excellence and to continually learn
- Innovation: We embrace continuous improvement, bold creativity, and change
Goodwill Southwest Florida is an equal opportunity employer.
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