Customer Service Representative
2 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pool Centurion Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Answer and direct phone calls in a professional and friendly manner
- Operate a computer and maintain standard office equipment
- Keep detailed and accurate records of customer issues and calls received
- Effectively document equipment or service problems and communicate with staff to expedite correction or adjustment
- Build strong relationships with customers to maintain satisfaction
- Maintain the general office filing system
- Welcome visitors in a warm and friendly manner
- Take inventory of supplies and restock as needed
- High School Diploma/GED
- 1-2 years minimum experience in a client/customer-facing position
- Excellent written and verbal communication skills
- Bi-lingual - Spanish/English required
- Demonstrated organizational skills including attention to detail and multi-tasking skills
Pool Centurion Group offers a competitive salary commensurate with experience, a variety of health and wellness benefits, paid time off, 401K, and an environment that celebrates continuous learning and development.
We are committed to maintaining a safe and healthy work environment for all employees and expect our employees to comply with our drug-free workplace policy.
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