Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Process customer transactions and resolve billing issues
- Collaborate with internal teams to resolve customer complaints and concerns
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity standards
- Basic computer skills and proficiency in CRM software
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
At John Stevenson Plumbing Heating & Air, we value our employees and strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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