Customer Service Representative
1 day ago
Volt is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering incoming calls, and making outbound calls to set service appointments or address issues with products or services.
Key Responsibilities:- Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
- Make outbound calls to set service appointments or address issues with products or services.
- Identify customers' needs and wants, and provide solutions to meet their expectations.
- Build lasting relationships with clients and other call center team members based on trust and reliability.
- Respond efficiently and accurately to callers, explaining possible solutions and ensuring that clients feel supported and valued.
- High school diploma or equivalent.
- Exceptional customer service, active listening, and verbal and written communication skills.
- Adaptability and accountability.
- Competitive pay rate of $18.00/hour.
- Opportunity to work in a dynamic and fast-paced environment.
- Chance to develop your customer service skills and build a successful career.
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to providing a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where we operate.
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