Central Scheduling and Patient Service Representative Supervisor

7 days ago


Rockford, Illinois, United States OrthoIllinois Full time
About the Role

The Central Scheduling and Patient Service Representative Supervisor is a critical member of our team at OrthoIllinois. In this role, you will supervise a team of Central Scheduling and Patient Service Representatives, providing guidance, support, and professional development opportunities to help them succeed.


Key Responsibilities
  • Supervise and manage the day-to-day activities of the Central Scheduling and Patient Service Representative team
  • Develop and implement processes to improve efficiency and productivity
  • Coach, train, and provide feedback to team members to ensure they have the necessary skills and knowledge to perform their duties effectively

Requirements
  • A minimum of two years of experience in a supervisory role, preferably in a healthcare setting
  • Excellent communication, problem-solving, and interpersonal skills
  • Bachelor's degree in a related field or equivalent experience

Estimated Salary Range

$75,000 - $100,000 per year, based on experience and qualifications.



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