Patient Access Representative Hospital

6 days ago


Rockford, Illinois, United States UW Health in Northern Illinois Full time

Job Title: Patient Access Representative Hospital

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Overview: UW Health in Northern Illinois is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for registering patients, verifying demographic and insurance information, and identifying and collecting patient financial obligations.

Responsibilities:

  • Register patients, verify demographic and insurance information, and identify and collect patient financial obligations.
  • Counsel patients on prior authorization, referral requirements, insurance networks, covered services, and financial responsibility forms.
  • Promote registration/arrival kiosks to patients and assist them with their use.
  • Process discharge and readmission requests for patients transferring between the rehab or psychiatric units and medical units.
  • Work closely with the Operating Room staff and expedite any requests for changes to admissions, patient class, or attending information.

Requirements:

  • Degree: High School Diploma or Equivalent
  • Experience: One (1) year of experience in a customer service-related field
  • Skills:
    • Strong emotional intelligence and empathy
    • Excellent written and oral communication skills
    • Strong computer and typing skills

Benefits: UW Health offers a comprehensive benefits package including PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance, annual wellness reimbursement, opportunity for on-site day care through UW Health Kids, tuition reimbursement for career advancement, and abundant career growth opportunities.

Salary: $21.41 per hour, paid biweekly



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