Patient Access Representative Hospital
6 days ago
Job Title: Patient Access Representative Hospital
">Overview: UW Health in Northern Illinois is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for registering patients, verifying demographic and insurance information, and identifying and collecting patient financial obligations.
Responsibilities:
- Register patients, verify demographic and insurance information, and identify and collect patient financial obligations.
- Counsel patients on prior authorization, referral requirements, insurance networks, covered services, and financial responsibility forms.
- Promote registration/arrival kiosks to patients and assist them with their use.
- Process discharge and readmission requests for patients transferring between the rehab or psychiatric units and medical units.
- Work closely with the Operating Room staff and expedite any requests for changes to admissions, patient class, or attending information.
Requirements:
- Degree: High School Diploma or Equivalent
- Experience: One (1) year of experience in a customer service-related field
- Skills:
- Strong emotional intelligence and empathy
- Excellent written and oral communication skills
- Strong computer and typing skills
Benefits: UW Health offers a comprehensive benefits package including PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance, annual wellness reimbursement, opportunity for on-site day care through UW Health Kids, tuition reimbursement for career advancement, and abundant career growth opportunities.
Salary: $21.41 per hour, paid biweekly
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