Seafood Customer Service Representative

5 days ago


Bloomington, Illinois, United States Wegmans Food Markets Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our Seafood team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a thorough knowledge of our seafood products, including preparation methods, ingredients, and nutritional information
  • Restock shelves and maintain a clean and organized store environment, ensuring a positive shopping experience for customers
  • Process customer transactions, handle returns and exchanges, and respond to customer complaints in a professional and courteous manner
What We Offer

At Wegmans Food Markets, we are committed to providing our employees with a comprehensive benefits package, including:

  • Paid time off (PTO) to help you balance your personal and work life
  • Higher premium pay rates for working Sundays or on recognized holidays
  • Health care benefits that provide a high level of coverage at a low cost to you
  • Retirement plan with both a profit-sharing and 401(k) match
  • A generous scholarship program to help employees meet their educational goals
  • LiveWell Employee & Family program to support your emotional, work-life, and financial wellness
  • Exclusive discounts on electronics, entertainment, gym memberships, travel, and more
Why Work for Wegmans?

We are proud to be a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community. Our employees are our greatest asset, and we offer a supportive and inclusive work environment that allows you to grow and develop your skills.



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