Patient Correspondence Specialist

2 weeks ago


Oceanside, California, United States Tri-City Healthcare District Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Correspondence Specialist to join our team at Tri-City Healthcare District. As a key member of our Patient Accounting department, you will be responsible for managing all aspects of incoming correspondence and insurance documents, ensuring timely and accurate processing and response to customer and insurance company inquiries.

Key Responsibilities
  • Correspondence Management: Efficiently handle, process, and scan incoming documents, adhering to department procedures.
  • Document Updates: Update patient information received from external agencies, ensuring accurate and timely billing.
  • Record Management: Maintain and coordinate storage records, including ordering and returning of records, labeling storage boxes, and maintaining log books.
  • Team Support: Assist in various aspects within the Support Services team as needed.
Requirements
  • Experience: At least one year of experience in a healthcare environment.
  • Skills: Basic mathematical calculations, balance, and reconciliation; ability to read, understand, and interpret healthcare correspondence; Microsoft Word, Excel, and Outlook knowledge.
  • Education: High School diploma or GED.
What We Offer

As a Patient Correspondence Specialist at Tri-City Healthcare District, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package.



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