Host - Ajax Tavern - Winter
2 days ago
We are seeking a highly skilled and experienced Host to join our team at The Little Nell. As a Host, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.
Key Responsibilities- Seat guests in a timely and efficient manner, maintaining a high level of service quality.
- Answer phone calls and respond to guest inquiries in a professional and courteous manner.
- Handle reservation requests and complete reservations accurately and efficiently.
- Check rooms prior to opening and before and after meal periods to ensure that they are clean and well-maintained.
- Make side list duties and station charts for service staff to ensure that they are aware of their responsibilities.
- Report guest comments and complaints to management and list them in a log book.
- Complete maintenance requests as needed and make cleanliness and maintenance inspections as directed.
- Be familiar with hotel fire and safety regulations and procedures and assist in emergency and security procedures as directed by management.
- Comply with all policies and procedures for the Food and Beverage Department, The Little Nell, and Aspen One.
- High school diploma or equivalent preferred.
- Six months related experience required.
- Good organization and ability to work well with people and a friendly attitude.
The Host will be required to work in a fast-paced environment and will be expected to be able to reach, crouch, kneel, stand, walk or be on their feet for extended periods of time. They will also be required to work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces. The Host must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance.
BenefitsThis position is classified as a seasonal full-time position eligible for the following benefits:
- Paid Time Off Programs
- Paid Leave Programs
- Employee Pass
- Other company perks
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