Patient Services Representative II

1 day ago


Chadds Ford, Pennsylvania, United States Nemours Children's Health Full time
Job Summary

Nemours Children's Health is seeking a highly skilled Patient Services Representative II to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities
  • Patient Registration and Scheduling: Register patients, collect demographic and insurance information, and schedule appointments in a timely and efficient manner.
  • Medical Records Management: Maintain accurate and up-to-date medical records, including filing, scanning, and retrieving documents as needed.
  • Financial Transactions: Process patient payments, post charges, and provide receipts in accordance with established procedures.
  • Supply Management: Order and maintain inventory of medical supplies and forms.
  • Communication and Customer Service: Provide excellent customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a professional and courteous manner.
  • Quality Improvement: Participate in quality improvement activities to enhance patient care and operational efficiency.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum 2 years of medical experience, preferably in a physician's office or healthcare setting.
  • Skills: Strong communication and interpersonal skills, with the ability to work effectively in a team environment. Proficiency in computer software and typing skills required.
What We Offer
  • Competitive Salary and Benefits: Nemours Children's Health offers a comprehensive benefits package, including medical, dental, and vision insurance, 403(b) retirement plan, and paid time off.
  • Professional Growth and Development: Opportunities for career advancement and professional growth in a dynamic and supportive work environment.


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