Automation Business Process Specialist
6 days ago
We are seeking a highly skilled Automation Business Process Specialist to support our Customer Operations team in driving CX 2.0 journey forward.
This role will focus on administering and overseeing various CX systems and tools, collaborating with cross-functional teams to enhance customer experience, and tracking KPIs to measure performance.
About BILLBILL is committed to innovating with purpose and redefining how businesses automate their work.
Job Description- Administer and oversee multiple CX systems and tools.
- Partner with cross-functional teams to drive CX strategy and implementation.
- Develop and track key performance indicators (KPIs) to measure customer experience and business outcomes.
To be successful in this role, you will need:
- Excellent analytical and problem-solving skills.
- Strong collaboration and communication skills.
- Familiarity with CX systems and tools.
We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, plus a range of benefits to support your career growth and well-being.
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Independence, Kansas, United States BILL Full timeJoin the Fintech RevolutionInnovate with purpose at BILL, where we empower businesses to make smarter decisions and gain control of their operations by replacing outdated financial processes with innovative tools.We're a fast-paced and exciting team that values purpose, drive, and curiosity. We thrive in an ever-changing environment and are committed to...
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CX Enablement Specialist
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Dynamics Business Central Technical Specialist
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