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Business Operations Manager

2 months ago

Appleton, Wisconsin, United States Altitude Trampoline Park Full time
Job Summary

We are seeking a highly motivated and experienced General Manager to lead our Altitude Trampoline Park team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the park, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Staff Management: Recruit, train, and develop a high-performing team to deliver outstanding customer experiences.
  • Operational Excellence: Maintain a safe, secure, and efficient work environment, adhering to company policies and procedures.
  • Financial Management: Develop and manage budgets, forecasts, and financial reports to drive business growth and profitability.
  • Customer Service: Ensure exceptional customer service standards are met, resolving any issues promptly and professionally.
  • Continuous Improvement: Identify areas for improvement and implement changes to enhance operational efficiency, customer satisfaction, and employee engagement.
Requirements
  • Minimum 2-4 years of management experience in a fast-paced environment.
  • Excellent organizational and communication skills, with the ability to prioritize tasks and lead a team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • General understanding of HR policies and procedures.
What We Offer

As a General Manager at Altitude Trampoline Park, you will have the opportunity to work in a dynamic and fast-paced environment, leading a team of dedicated professionals. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.