Business Application Specialist

6 days ago


Houston, Texas, United States Crane Worldwide Logistics Full time
Job Summary

We are seeking a highly skilled Business Application Specialist to join our team at Crane Worldwide Logistics. As a key member of our organization, you will be responsible for overseeing the development and implementation of our software applications, ensuring seamless updates and features for our users.

Key Responsibilities
  • Manage the C2C Help Desk, providing day-to-day support to users and resolving technical issues.
  • Develop and implement new application features, working closely with internal stakeholders and vendors.
  • Collaborate with the test team to develop system integration test scripts and ensure testing results meet business expectations.
  • Analyze business needs and develop clear stories to execute during each sprint.
  • Work closely with internal stakeholders to manage process, workflow, data quality, and roadmap.
  • Recognize and highlight opportunities by region, station, mode of transport, carrier, or client, and communicate to leadership for review.
  • Make data-driven decisions and implement metrics to manage progress and impact.
  • Act as liaison and consultant for PowerBI reporting, C2C data model shaping, and global standard Warehouse Operations KPI metrics.
Requirements
  • 5-10 years' experience providing C2C application support on a daily basis.
  • Bachelor's degree.
  • 3-5 years of experience as a Product Manager or relevant work experience.
  • Strong business acumen with a strategic-thinking mindset, effective management skills, and the ability to proactively respond and scale to market demands.
  • Exceptional analytical, problem-solving, and decision-making skills.
What We Offer
  • Quarterly Incentive Plan.
  • 136 hours of Paid Time Off.
  • Excellent Medical, Dental, and Vision benefits.
  • Tuition Reimbursement for education related to your job.
  • Employee Referral Bonuses.
  • Employee Recognition and Rewards Program.
  • Paid Volunteer Time.
  • Employee Discounts.
  • Wellness Incentives.


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