Business Application Specialist
6 days ago
We are seeking a highly skilled Business Application Specialist to join our team at Crane Worldwide Logistics. As a key member of our organization, you will be responsible for overseeing the development and implementation of our software applications, ensuring seamless updates and features for our users.
Key Responsibilities- Manage the C2C Help Desk, providing day-to-day support to users and resolving technical issues.
- Develop and implement new application features, working closely with internal stakeholders and vendors.
- Collaborate with the test team to develop system integration test scripts and ensure testing results meet business expectations.
- Analyze business needs and develop clear stories to execute during each sprint.
- Work closely with internal stakeholders to manage process, workflow, data quality, and roadmap.
- Recognize and highlight opportunities by region, station, mode of transport, carrier, or client, and communicate to leadership for review.
- Make data-driven decisions and implement metrics to manage progress and impact.
- Act as liaison and consultant for PowerBI reporting, C2C data model shaping, and global standard Warehouse Operations KPI metrics.
- 5-10 years' experience providing C2C application support on a daily basis.
- Bachelor's degree.
- 3-5 years of experience as a Product Manager or relevant work experience.
- Strong business acumen with a strategic-thinking mindset, effective management skills, and the ability to proactively respond and scale to market demands.
- Exceptional analytical, problem-solving, and decision-making skills.
- Quarterly Incentive Plan.
- 136 hours of Paid Time Off.
- Excellent Medical, Dental, and Vision benefits.
- Tuition Reimbursement for education related to your job.
- Employee Referral Bonuses.
- Employee Recognition and Rewards Program.
- Paid Volunteer Time.
- Employee Discounts.
- Wellness Incentives.
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