Dental Office Coordinator
3 weeks ago
Imperial Dental is a dynamic and patient-centric dental practice seeking a highly skilled and organized Business Assistant to join our team. As a Business Assistant, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional patient care, and supporting our dental team.
Responsibilities:- Greet and welcome patients, creating a positive first impression of our practice
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information
- Schedule and confirm appointments for multiple providers, ensuring seamless communication and coordination
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments, processing accounts receivables, and reviewing treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems, optimizing office potential and improving patient care
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing opportunities to develop to your full potential
- Access to on-demand Daily Pay, ensuring financial stability and flexibility
- Minimum 1+ year of dental front office experience
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- Ability to perform essential duties satisfactorily with or without reasonable accommodation
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
Imperial Dental is an equal opportunity employer, committed to diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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