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Training and Development Specialist

2 months ago

Jacksonville, Florida, United States Coastline Federal Credit Union Full time
About the Role

We are seeking a highly skilled Training and Development Specialist to join our team at Coastline Federal Credit Union. As a key member of our organization, you will be responsible for designing, implementing, and administering training programs to enhance the skills and knowledge of our employees.

Key Responsibilities
  • Training Program Development: Create and deliver training programs that meet the needs of our employees, including individual training plans, group instructions, demonstrations, and videos.
  • Learning Management System: Manage our learning management system to schedule and deliver annual compliance trainings.
  • Training Materials: Design and maintain training guides, manuals, procedures, and digital aids to facilitate effective learning experiences.
  • Research and Development: Research and create training sessions covering products and services, member service skills, sales skills, procedures, and refresher trainings.
  • Employee Engagement: Research new and creative methods of training to assist with employee engagement and retention.
Requirements
  • Experience: Minimum 2 years of relevant work experience in training, with credit union knowledge and experience highly preferred.
  • Education: High school diploma required; Bachelor's degree in business management, organizational development, or related degree preferred.
  • Skills: Strong communication and interpersonal skills, with the ability to work independently and as part of a team.
About Coastline Federal Credit Union

We are a purpose-driven organization that believes in the power of community and making a difference in the lives of our members. We offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, 401k with company match, and paid holidays.