Hostess - Guest Service Specialist
5 days ago
The role of a Hostess at Georgia Blue is multifaceted and plays a crucial part in creating a positive first impression for our guests. As the initial point of contact, you will be responsible for welcoming guests, seating them efficiently, answering phone calls, taking to-go orders, and assisting with table cleaning and bussing duties.
About This Opportunity:We are seeking an individual who embodies exceptional guest service skills, has excellent communication abilities, and can work effectively as part of a team. If you possess a warm smile, a friendly demeanor, and a passion for delivering outstanding customer experiences, we want to hear from you
Key Responsibilities:- Greet guests warmly and seat them promptly, ensuring a seamless dining experience.
- Manage waitlists accurately, recording guest information and communicating wait times professionally.
- Answer phone calls and take to-go orders with precision, writing down details clearly and quoting accurate pick-up times.
- Clean and bus tables efficiently, maintaining a clean and organized workspace.
- Perform opening and closing duties, side work, and other tasks assigned by management.
- Thank guests upon departure, inviting them to return and sharing any feedback or comments with management.
- High school diploma or equivalent preferred (or in progress)
- Must be at least 16 years old
- No prior restaurant experience necessary; on-the-job training provided
- Outgoing personality, positive attitude, and strong oral communication skills required
- Excellent interpersonal skills and confidence in interacting with guests and colleagues
- Finger food server optional ability and sufficient grip strength required
- Fluency in English and basic writing skills essential
- Stand and walk for extended periods (up to 8 hours)
- Close and distance vision required
- Able to reach hands and arms in any direction and kneel/stoop repeatedly
- Continual use of manual dexterity and gross motor skills
- Indoor/outdoor setting depending on location
- Varying schedule to include evenings, holidays, and extended hours as business dictates
$18-$22 per hour based on relevant experience.
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