Executive Director

6 hours ago

Tulsa, Oklahoma, United States BrightSpring Health Services Full time
Job Summary

The Executive Director is a key leadership position responsible for the overall performance of all company operations under their supervision. This role requires a strategic thinker who can implement Company Policies and Procedures, Strategic Plan, and Quality Assurance Initiatives to drive financial performance and superior service delivery. The Executive Director will provide leadership support and tools to operations to meet established goals and act as a liaison with government officials and provider associations.

Key Responsibilities

  • Reviews Operation's performance/support needs with Executive Management
  • Analyzes Operations and Branch Staff for alignment with, and promotion of BrightSpring's vision, mission, and values
  • Responsible for leading all operations under their supervision to maximize revenue and EBITDA
  • Responsible for evaluating and implementing corrective action plans to improve the financial performance of each operation that is not meeting its financial targets
  • Participates in the development of annual budgets and operational plans
  • Provides operations with leadership support and tools to meet established goals
  • Builds business, increase sales to meet/exceed goals
  • Reviews Sales Plans and consult with the Corporate Sales Team regarding implementation strategies
  • Responsible for evaluating potential growth opportunities through expanding services
  • Coordinates training staff on systems, standard processes, company policies and procedures
  • Provides Leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomes
  • Establishes relationships and functions as a liaison between operations and the Executive Leadership Team
  • Assesses processes and performance
  • Effectively leads and deploys the resource of the Core Team (QAM, HRS, etc) as required to support operations
  • Assists with process implementation geared to improve performance goals
  • Provides Support and Supervision to Operation's with Branch Manager vacancies
  • Ensures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisition
  • Other duties as assigned


Requirements

  • Bachelor's Degree in Human Services, Business or a related field; Master's Degree is preferred
  • Three to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and people
  • Three or more years of supervisory experience with at least five direct reports
  • Outstanding organization and leadership abilities
  • Excellent communication (oral and written) and public speaking skills
  • Experience in Home Care or related healthcare field preferred
  • Proficiency in technology and all Microsoft Office solutions
  • Working knowledge of Federal, State, and local regulations of the business (area) they are responsible for
  • Excellent Customer Service skills
  • Knowledge or previous experience working in an office setting with computers, phones, and other related tasks
  • Ability to travel 25-50% or as needed


About Our Line of Business

ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visit https://www.rescare.com/ Follow us on Facebook and LinkedIn.

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