Risk Coordinator Specialist

3 weeks ago


Valparaiso, Indiana, United States FAMILY EXPRESS CORPORATION Full time
Job Summary

We are seeking an experienced Risk Coordinator Specialist to join our team at Family Express Corporation.

This role is responsible for investigating customer concerns, reviewing audio and camera footage, and assisting with risk management and incident-related review. The successful candidate will have excellent interpersonal and communication skills, as well as the ability to work effectively in a fast-paced environment.

The estimated annual salary for this position is $60,000-$80,000, depending on experience.

Key Responsibilities:
  • Investigate customer complaints and concerns thoroughly and expeditiously
  • Review audio and camera footage to identify areas of improvement
  • Assist with risk management and incident-related review
  • Develop a program to reward employees' positive interactions with customers
  • Promote adherence to company policies and procedures


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