Customer Service Representative

16 hours ago


South San Francisco, California, United States O'Reilly Auto Parts Full time
About the Job

O'Reilly Auto Parts is seeking a skilled Retail Service Specialist to support our store operations and provide exceptional customer service. This role offers a competitive salary, comprehensive benefits package, and opportunities for career advancement.

Key Duties:

  • Lead store team members in providing excellent customer service
  • Supervise customer service levels on the retail showroom floor
  • Process buy online/ship to store, hub and store to store transfers, and DC add orders in a timely manner
  • Ensure special orders and outside purchases are handled efficiently
  • Perform all store opening/closing duties

Requirements:

  • Strong communication skills
  • Ability to obtain RSS Certification
  • Retail sales experience, preferably in auto parts
  • Automotive systems and repair knowledge
  • ASE Certification (desired)
  • Fluency in multiple languages (Spanish is highly desired)

Why Work for Us:

  • We offer a total compensation package that includes competitive wages, paid time off, and comprehensive benefits
  • Our company has a proven track record of growth and stability, offering opportunities for career advancement


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