Customer Service Representative

8 hours ago


San Francisco, California, United States Williams-Sonoma Full time
About Us

We are seeking a talented Customer Service Representative to enhance the quality of our customers' lives at home.

Responsibilities:

  • Provide exceptional customer service by engaging multiple clients at the cash wrap and creating a lasting impression.
  • Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, and ensure accurate ringing and pricing of merchandise.
  • Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes, and delivery.
  • Offer additional merchandise suggestions to complement and complete initial selections and promote in-store events and workshops.

Requirements:

  • Succeed in an entrepreneurial environment and think outside-the-box.
  • Lift and mobilize medium to large items up to 75 pounds while utilizing appropriate equipment and safety techniques.
  • Accomplish goals through strong communication and collaboration with team members.

Benefits:

This role offers a competitive compensation package including pay and benefits. The anticipated pay range for this role will be: $18.67-$19.67 per hour.

Depending on your position and location, you may be eligible for a generous discount on all Williams-Sonoma brands, a 401(k) plan, and wellness program that supports your physical, financial, and emotional health.



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