Customer Service Representative

1 day ago


San Francisco, California, United States Target Full time
About Us

Target is a leading American retailer with a rich history and a strong commitment to its team members. As one of the Fortune 50 companies, we prioritize relationships, fuel talent growth, and succeed as a unified team.

Job Overview:

  • We're seeking a talented Customer Service Representative to join our team In this role, you'll be responsible for creating a welcoming experience for our guests, focusing on exceptional service and recovery.
  • You'll have the opportunity to work at the checklanes, guest services, gift registry, pick-up, and drive up, ensuring seamless quality and efficiency.

Responsibilities:

  1. Demonstrate a service culture that prioritizes the guest service experience by delivering our service standard.
  2. Create a welcoming atmosphere by authentically greeting all guests.
  3. Engage with guests in a genuine way, asking questions to better understand their specific needs.
  4. Thank guests sincerely and let them know they've chosen Target.

Requirements:

  • Effective communication, using positive language and attentiveness to guests' needs.
  • A warm and helpful attitude towards guests and colleagues.
  • Multitasking with attention to detail.
  • Willingness to educate guests and engage around products and services.

Additional Information:

This role can provide valuable skills and experience in communicating and interacting with guests to build an inclusive guest experience, blending problem-solving and decision-making to positively impact the guest experience and resolve guest concerns.

We offer competitive benefits from financial and education to well-being and beyond. We consider qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances. Americans with Disabilities Act (ADA) We will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws.

Estimated Salary: $21.00 USD per hour



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