Senior Director of Operations

1 day ago


Gainesville, Florida, United States North Florida Retirement Village Full time
Job Description

We are seeking a highly skilled and experienced Senior Director of Operations to join our team at North Florida Retirement Village. As a key member of our leadership team, you will be responsible for overseeing the administration of internal operational activities, including maintenance of facilities and grounds, Resident Services, Information Technology, Communications, and Dining Services.

The ideal candidate will have a strong background in facility operations, with a minimum of 8-10 years of management experience in a multi-site residential, health care, or hospitality setting. A bachelor's degree in Business Administration is preferred, and a minimum of 5 years of supervisory experience is required.

Key responsibilities will include:

  • Overseeing all aspects of facilities, Resident Services, Dining Services, IT, and Communications departments
  • Developing and implementing new programs, services, policies, and procedures to improve community operations and service excellence
  • Collaborating with the Director of Innovation and Technology to develop and maintain the company's information technology strategy
  • Working with the Senior Director of Health Services to ensure compliance with regulatory, safety, and quality standards
  • Leading productivity improvement initiatives to enhance the operations department's effectiveness and efficiency
  • Managing capital project requests and maintaining records throughout the year
  • Participating in the development and preparation of short-term and long-range plans and budgets
  • Monitoring vendor services and products related to operations and ensuring adherence to contractual provisions
  • Overseeing performance management processes and ensuring compliance with company policies and procedures

We offer a competitive salary, comprehensive benefits package, paid time off, company-paid holidays, 401K plan with matching contributions, and more. If you have a passion for serving others and are dedicated to improving the lives of seniors, we encourage you to apply.

Our community offers a highly professional, engaging, team-centered environment where associates can grow professionally and have a positive impact on the lives of the seniors we serve. Located in Gainesville, Florida, our 104-acre campus has all the amenities of a small town, with shopping, theaters, and restaurants just 10 minutes away.


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