Patient Service Representative

2 weeks ago

Brighton, United States Charles River Community Health Full time
Job Title: Patient Service Representative

Join Charles River Community Health as a Patient Service Representative and play a vital role in delivering exceptional customer service to our patients. As a key member of our team, you will be responsible for ensuring that all interactions between Administration, Customer Service operations, and patients are professional, helpful, and create a welcoming atmosphere for all community members.

Key Responsibilities:
  • Provide consistently positive customer service to patients and visitors
  • Assist with scheduling appointments, responding to patient inquiries, and maintaining accurate records
  • Work closely with medical, dental, behavioral health, and vision providers to inform patients about delays and waiting times
  • Collaborate with the Health Benefits Department to ensure that patients have approved plans in place before or at the time of their visit
  • Collect payments from patients and ensure that necessary paperwork is completed
  • Be flexible and available to cover staffing needs across the health center when other staff are not available
Requirements:
  • At least 3 years of healthcare experience, customer service experience, and in/outpatient clinical setting
  • Ability to show empathy and humility when interacting with patients
  • Familiarity with Outlook, Electronic Medical Programs, registration, and scheduling systems
  • Ability to learn and keep up-to-date on all medical insurances
  • Preferred bilingual English/Spanish or English/Portuguese
What We Offer:
  • Competitive pay and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • Flexible scheduling to accommodate your needs

At Charles River Community Health, we are committed to providing our patients with timely access to the right care, at the right place, and at the right time. We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial, and other barriers to care, and eliminating healthcare disparities for our patients.

  • Patient Service Representative

    2 weeks ago

    Brighton, United States Charles River Community Health Full time

    Patient Service Representative - Full-timeCLASSIFICATION/STATUS: Non-Exempt, Full-time, PermanentIMMEDIATE SUPERVISOR: Lead Patient Service RepresentativeSUPERVISORY RESPONSIBILITIES: NonePAY RANGE: Band 1 ($19 - $25/hour)WHO YOU ARE:YOUR ROLE & IMPACTThe mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can...

  • Patient Service Representative

    6 days ago

    Brighton, United States Charles River Community Health Full time

    Patient Service Representative - Full-timeCLASSIFICATION/STATUS: Non-Exempt, Full-time, Permanent IMMEDIATE SUPERVISOR: Lead Patient Service Representative SUPERVISORY RESPONSIBILITIES: None PAY RANGE: Band 1 ($19 - $25/hour) WHO YOU ARE:YOUR ROLE & IMPACT The mission of Charles River Community Health (CRCH)is to partner with individuals and families so they...

  • Patient Service Representative

    1 week ago

    Brighton, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.Key ResponsibilitiesCoordinate patient registration, scheduling, and insurance verificationProvide...

  • Patient Service Representative

    3 weeks ago

    Brighton, Colorado, United States SCL Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at SCL Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and maintaining accurate records.Key ResponsibilitiesGreets patients,...

  • Patient Service Representative

    3 weeks ago

    Brighton, Colorado, United States Intermountain Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Intermountain Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and maintaining accurate records.Key ResponsibilitiesGreets...

  • Patient Service Representative

    2 weeks ago

    Brighton, United States Charles River Community Health Full time

    Job Title: Patient Service RepresentativeAt Charles River Community Health, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our Customer Service Department, you will play a vital role in ensuring that our patients receive exceptional care and service.Responsibilities:Provide professional...

  • Patient Service Representative

    4 weeks ago

    Brighton, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full time

    Primary Location:Shift:Schedule:Bonus:SummaryOversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients and verifying the individual's insurance...

  • Radiology Patient Service Representative

    2 weeks ago

    Brighton, Michigan, United States Trinity Health Full time

    Job Title: Radiology Patient Service RepresentativeAt Trinity Health, we are committed to providing exceptional patient care and service. As a Radiology Patient Service Representative, you will play a vital role in ensuring that our patients receive the best possible experience.Job Summary:We are seeking a highly organized and detail-oriented individual to...

  • Patient Service Representative

    1 month ago

    Brighton, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Trinity Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare services by providing exceptional patient care and administrative support.Key ResponsibilitiesInterview patients...

  • Patient Service Representative

    4 weeks ago

    Brighton, United States Mass General Brigham Full time

    Description: Primary Location: Shift: Schedule: Bonus: Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients and verifying...

  • Patient Service Representative

    4 weeks ago

    Brighton, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full time

    Primary Location: Shift: Schedule: Bonus: Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients and verifying the individual's...

  • Patient Service Representative

    4 weeks ago

    Brighton, United States Mass General Brigham Full time

    Description: Primary Location: Shift: Schedule: Bonus:Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients and verifying the...

  • Patient Service Representative

    2 weeks ago

    Brighton, United States Charles River Community Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Charles River Community Health. As a key member of our Customer Service Department, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesProvide professional and empathetic support to...

  • Patient Service Representative

    3 weeks ago

    Brighton, United States Charles River Community Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Charles River Community Health. As a key member of our Customer Service Department, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesProvide professional and empathetic interactions...

  • Patient Service Representative

    1 month ago

    Brighton, United States Charles River Community Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Charles River Community Health. As a key member of our Customer Service Department, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesProvide professional and empathetic interactions...

  • Patient Service Representative

    4 weeks ago

    Brighton, United States Charles River Community Health Full time

    Patient Service Representative - Part-TimeCLASSIFICATION/STATUS: Temporary, Per DiemIMMEDIATE SUPERVISOR: Lead Patient Service RepresentativeSUPERVISORY RESPONSIBILITIES: NonePAY RANGE: Band 1 ($19 - $25/hour)WHO YOU ARE:YOUR ROLE & IMPACTThe mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive and...

  • Patient Service Representative

    3 weeks ago

    Brighton, United States Charles River Community Health Full time

    Patient Service Representative - Part-TimeCLASSIFICATION/STATUS: Non exempt, Part-TimeIMMEDIATE SUPERVISOR: Lead Patient Service RepresentativeSUPERVISORY RESPONSIBILITIES: NonePAY RANGE: Band 1 ($19 - $25/hour)WHO YOU ARE:YOUR ROLE & IMPACTThe mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive and...

  • Patient Service Representative

    2 weeks ago

    Brighton, United States Charles River Community Health Full time

    Patient Service Representative - Part-TimeCLASSIFICATION/STATUS: Non exempt, Part-TimeIMMEDIATE SUPERVISOR: Lead Patient Service RepresentativeSUPERVISORY RESPONSIBILITIES: NonePAY RANGE: Band 1 ($19 - $25/hour)WHO YOU ARE:YOUR ROLE & IMPACTThe mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive and...

  • Patient Service Representative

    1 month ago

    Brighton, United States Charles River Community Health Full time

    Patient Service Representative - Part-TimeCLASSIFICATION/STATUS: Temporary, Per Diem IMMEDIATE SUPERVISOR: Lead Patient Service Representative SUPERVISORY RESPONSIBILITIES: None PAY RANGE: Band 1 ($19 - $25/hour) WHO YOU ARE:YOUR ROLE & IMPACT The mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive...

  • Patient Service Representative

    1 week ago

    Brighton, United States Charles River Community Health Full time

    Patient Service Representative - Part-TimeCLASSIFICATION/STATUS: Non exempt, Part-TimeIMMEDIATE SUPERVISOR: Lead Patient Service RepresentativeSUPERVISORY RESPONSIBILITIES: NonePAY RANGE: Band 1 ($19 - $25/hour)WHO YOU ARE:YOUR ROLE & IMPACTThe mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive and...