Patient Service Representative
4 weeks ago
Primary Location:Shift:Schedule:Bonus:SummaryOversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients and verifying the individual's insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional patient services as needed. Demonstrate evidence of advanced operational knowledge, teaching and professional involvement, and outpatient center marketing and community involvement for Advanced Patient Service Representative role.Key Responsibilities Support is provided to other center team members by answering phones, assisting customers, and fulfilling any cross trained responsibilities. Support is provided to other staff to ensure effective orientation and continuous development to achieve performance standards. Scheduling status is maintained daily and potential problems are addressed with corrective actions. Patient pre-registration, registration, insurance verification, and scheduling are completed per center standards. Patients are greeted, assisted and appropriate staff notified of patient arrival. Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines. Medical record setup, maintenance, and discharge are completed per center guidelines in a timely manner. Monthly patient satisfaction questionnaires are processed for current patients according to center standards. Customer service delivery is carried out to achieve stated goals. Insurance approvals and documentation are recorded in the medical record and computer system in accordancewith center standards. Therapy charges are entered and reconciled as assigned. Additional department, organization, or network activities are completed per established objectives. PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.Additional Responsibilities for an Advanced Patient Service Representative Annual requirements of completing 6 initiatives as described in the administrative ladder application. QualificationsEducation/DegreeRequired High school graduate required.Associate's degree preferred.ExperiencePreferred Two years experience in a medical/physicians office setting and/or experience with insurance benefits preferred. Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)Required Computer proficiency required. Microsoft office applications preferred with ability to learn newsoftware.Preferred Highly developed communications and interpersonal skills, working with diverse population. Work independently, be self-directed and contribute as a member of a team. Anticipates challenges and develops and implements strategies for addressing them. High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations. Attention to detail.EEO StatementSpaulding Rehabilitation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Patient Service Representative
2 weeks ago
Brighton, United States Charles River Community Health Full timePatient Service Representative - Full-timeCLASSIFICATION/STATUS: Non-Exempt, Full-time, PermanentIMMEDIATE SUPERVISOR: Lead Patient Service RepresentativeSUPERVISORY RESPONSIBILITIES: NonePAY RANGE: Band 1 ($19 - $25/hour)WHO YOU ARE:YOUR ROLE & IMPACTThe mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can...
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Patient Service Representative
6 days ago
Brighton, United States Charles River Community Health Full timePatient Service Representative - Full-timeCLASSIFICATION/STATUS: Non-Exempt, Full-time, Permanent IMMEDIATE SUPERVISOR: Lead Patient Service Representative SUPERVISORY RESPONSIBILITIES: None PAY RANGE: Band 1 ($19 - $25/hour) WHO YOU ARE:YOUR ROLE & IMPACT The mission of Charles River Community Health (CRCH)is to partner with individuals and families so they...
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Patient Service Representative
1 week ago
Brighton, United States Mass General Brigham Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.Key ResponsibilitiesCoordinate patient registration, scheduling, and insurance verificationProvide...
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Patient Service Representative
2 weeks ago
Brighton, United States Charles River Community Health Full timeJob Title: Patient Service RepresentativeJoin Charles River Community Health as a Patient Service Representative and play a vital role in delivering exceptional customer service to our patients. As a key member of our team, you will be responsible for ensuring that all interactions between Administration, Customer Service operations, and patients are...
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Patient Service Representative
3 weeks ago
Brighton, Colorado, United States SCL Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at SCL Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and maintaining accurate records.Key ResponsibilitiesGreets patients,...
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Patient Service Representative
3 weeks ago
Brighton, Colorado, United States Intermountain Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Intermountain Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and maintaining accurate records.Key ResponsibilitiesGreets...
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Patient Service Representative
2 weeks ago
Brighton, United States Charles River Community Health Full timeJob Title: Patient Service RepresentativeAt Charles River Community Health, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our Customer Service Department, you will play a vital role in ensuring that our patients receive exceptional care and service.Responsibilities:Provide professional...
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Radiology Patient Service Representative
2 weeks ago
Brighton, Michigan, United States Trinity Health Full timeJob Title: Radiology Patient Service RepresentativeAt Trinity Health, we are committed to providing exceptional patient care and service. As a Radiology Patient Service Representative, you will play a vital role in ensuring that our patients receive the best possible experience.Job Summary:We are seeking a highly organized and detail-oriented individual to...
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Patient Service Representative
1 month ago
Brighton, Michigan, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Trinity Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare services by providing exceptional patient care and administrative support.Key ResponsibilitiesInterview patients...
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Patient Service Representative
4 weeks ago
Brighton, United States Mass General Brigham Full timeDescription: Primary Location: Shift: Schedule: Bonus: Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients and verifying...
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Patient Service Representative
4 weeks ago
Brighton, United States Mass General Brigham Full timeDescription: Primary Location: Shift: Schedule: Bonus:Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients and verifying the...
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Patient Service Representative
2 weeks ago
Brighton, United States Charles River Community Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Charles River Community Health. As a key member of our Customer Service Department, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesProvide professional and empathetic support to...
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Patient Service Representative
3 weeks ago
Brighton, United States Charles River Community Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Charles River Community Health. As a key member of our Customer Service Department, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesProvide professional and empathetic interactions...
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Patient Service Representative
1 month ago
Brighton, United States Charles River Community Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Charles River Community Health. As a key member of our Customer Service Department, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesProvide professional and empathetic interactions...
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Patient Service Representative
4 weeks ago
Brighton, United States Charles River Community Health Full timePatient Service Representative - Part-TimeCLASSIFICATION/STATUS: Temporary, Per DiemIMMEDIATE SUPERVISOR: Lead Patient Service RepresentativeSUPERVISORY RESPONSIBILITIES: NonePAY RANGE: Band 1 ($19 - $25/hour)WHO YOU ARE:YOUR ROLE & IMPACTThe mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive and...
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Patient Service Representative
3 weeks ago
Brighton, United States Charles River Community Health Full timePatient Service Representative - Part-TimeCLASSIFICATION/STATUS: Non exempt, Part-TimeIMMEDIATE SUPERVISOR: Lead Patient Service RepresentativeSUPERVISORY RESPONSIBILITIES: NonePAY RANGE: Band 1 ($19 - $25/hour)WHO YOU ARE:YOUR ROLE & IMPACTThe mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive and...
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Patient Service Representative
2 weeks ago
Brighton, United States Charles River Community Health Full timePatient Service Representative - Part-TimeCLASSIFICATION/STATUS: Non exempt, Part-TimeIMMEDIATE SUPERVISOR: Lead Patient Service RepresentativeSUPERVISORY RESPONSIBILITIES: NonePAY RANGE: Band 1 ($19 - $25/hour)WHO YOU ARE:YOUR ROLE & IMPACTThe mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive and...
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Patient Service Representative
1 month ago
Brighton, United States Charles River Community Health Full timePatient Service Representative - Part-TimeCLASSIFICATION/STATUS: Temporary, Per Diem IMMEDIATE SUPERVISOR: Lead Patient Service Representative SUPERVISORY RESPONSIBILITIES: None PAY RANGE: Band 1 ($19 - $25/hour) WHO YOU ARE:YOUR ROLE & IMPACT The mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive...
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Patient Service Representative
1 week ago
Brighton, United States Charles River Community Health Full timePatient Service Representative - Part-TimeCLASSIFICATION/STATUS: Non exempt, Part-TimeIMMEDIATE SUPERVISOR: Lead Patient Service RepresentativeSUPERVISORY RESPONSIBILITIES: NonePAY RANGE: Band 1 ($19 - $25/hour)WHO YOU ARE:YOUR ROLE & IMPACTThe mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive and...
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Patient Service Representative
5 days ago
Brighton, United States Charles River Community Health Full timePatient Service Representative - Part-TimeCLASSIFICATION/STATUS: Non exempt, Part-Time IMMEDIATE SUPERVISOR: Lead Patient Service Representative SUPERVISORY RESPONSIBILITIES: None PAY RANGE: Band 1 ($19 - $25/hour) WHO YOU ARE:YOUR ROLE & IMPACT The mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive...
