Service Director

1 week ago


Little Chute, Wisconsin, United States Suburban Enterprises Full time
Job Description

We are seeking a highly skilled and motivated Service Manager to join our team at Suburban Enterprises. As a Service Manager, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Meet with service customers on a regular basis to ensure quality service and meet individual needs.
  • Proactively communicate with and seek feedback from service customers to continuously improve customer satisfaction.
  • Maintain direct operational control for delivering service in a safe, efficient, and effective manner.
  • Oversee dispatching and coordinating customer calls, collecting accurate information at the time of service.
  • Resolve customer problems escalated from the Service Lead level.
  • Perform site visits to ensure workmanship meets required specifications and quality standards.

As an employee-owned and self-insured company, Suburban Enterprises offers a best-in-class benefits package, including:

  • Competitive pay
  • Career advancement and leadership opportunities
  • Accredited Apprenticeship Program
  • 8 Paid Holidays
  • PTO offerings
  • Annual Bonus based on Company Performance
  • Tuition Reimbursement Opportunities

We value integrity, loyalty, confidentiality, honesty, emotional maturity, strong work ethic, and high personal standards of excellence. If you are a proactive, independent, self-directed, and self-motivated individual with excellent communication and organizational skills, we encourage you to apply for this exciting opportunity.



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