Senior IT Systems Analyst

2 weeks ago


Birmingham, Alabama, United States Career Personnel Services Full time
Position: IT Analyst III at Career Personnel Services

Career Personnel Services is seeking a proficient and knowledgeable IT Analyst III to enhance our operational capabilities. In this position, the IT Analyst III will deliver critical insights and strategic recommendations to the VP of Information Technology regarding data management and communication frameworks.

Core Responsibilities:

  • Engage actively in project management and staff training initiatives
  • Effectively address and resolve technical support inquiries
  • Evaluate and propose enhancements for IT infrastructure
  • Assist in defining IT goals and strategic objectives
  • Ensure prompt escalation and follow-up on unresolved technical issues
  • Document system upgrades, fixes, modifications, installations, and testing processes
  • Coordinate with vendors and external support for system improvements
  • Conduct monthly performance evaluations and access reviews
  • Provide assistance for application scripting and automation tasks
  • Install, maintain, and deliver technical support for software applications
  • Review and process user requests related to scripting and automation
  • Stay informed about the latest industry trends and technological advancements
  • Perform additional duties as assigned

Qualifications:

  • Possess an Associate degree in a computer-related discipline or equivalent professional experience
  • Have 3-5 years of experience in an IT-related environment
  • Familiarity with Windows Server & Desktop Administration (Windows 10, Windows Server 2016 and above)
  • Proficient in Microsoft M365 and Visual Studio 2022
  • Solid understanding of LAN/WAN installation and implementation
  • Hands-on experience with hardware/software modifications and system backup procedures
  • Ability to produce detailed and precise systems documentation
  • Exhibit strong interpersonal, written, and verbal communication skills
  • Detail-oriented, self-motivated, and capable of engaging with stakeholders at all levels
  • Preferably hold Microsoft certifications (MCP) and be knowledgeable about virtual environments, A+ and NET+ certifications


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