Guest Services Associate

2 days ago


Grand Prairie, Texas, United States Aeg Worldwide Inc Full time
Job Summary

The Guest Services Staff is responsible for providing exceptional customer service to guests at all events, ensuring a seamless and enjoyable experience. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities
  • Assist guests with directional and informational inquiries, demonstrating a thorough knowledge of the facility and event.
  • Communicate effectively with other building staff, clients, guests, supervisors, and corporate staff on important information.
  • Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements.
  • Display a calm and attentive demeanor when resolving issues with guests.
  • Check and scan guest tickets upon entry to the facility/venue or section, reviewing tickets to direct guests to the appropriate area.
  • Control access points to prevent unauthorized entries.
  • Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager.
Requirements
  • A minimum education level of: High School Diploma or its equivalency.
  • A minimum of 0-1 years of related work experience.
  • Able to work efficiently in a fast-paced environment.
  • Able to remain in a stationary position, often standing for prolonged periods.
  • Able to frequently ascend/descend stairs.
  • Able to work in/around loud environments.
  • Exemplify a strong commitment and willingness to provide excellent customer service.
  • Maintain a neat, clean, and professional appearance.
  • Possess strong interpersonal and communication skills.
  • Sound judgment; able to make sound decisions.
  • Available to work evenings, weekends, and holidays.

AEG Worldwide Inc. reserves the right to change or modify the employee's job description at any time during the employment relationship.



  • Grand Prairie, Texas, United States Aeg Worldwide Inc Full time

    Job Title: Guest Services StaffAEG Worldwide Inc is seeking a highly motivated and customer-focused Guest Services Staff to join our team.Job SummaryThe Guest Services Staff is responsible for providing exceptional customer service to guests at all events, while ensuring a smooth and efficient experience. This role requires strong communication skills,...


  • Grand Prairie, Texas, United States Residence Inn Dallas Grand Prairie Full time

    Job Title: Guest Service SupervisorAt Residence Inn Dallas Grand Prairie, we are seeking a highly motivated and experienced Guest Service Supervisor to join our team. As a Guest Service Supervisor, you will be responsible for supervising the guest service team, ensuring that quality standards are met and that optimum service is...


  • Grand Prairie, Texas, United States Residence Inn Dallas Grand Prairie Full time

    Job Title: Guest Service SupervisorAs a Guest Service Supervisor at Residence Inn Dallas Grand Prairie, you will be responsible for leading the guest service team and ensuring that quality standards are met. This role involves supervising team members, training, and mentoring to provide optimum service to our guests.Key Responsibilities:Assign duties to...


  • Grand Prairie, Texas, United States Residence Inn Dallas Grand Prairie Full time

    Job Title: Guest Service SupervisorAs a Guest Service Supervisor at Residence Inn Dallas Grand Prairie, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable stay with us. This is a working manager position, where you will split your time between supervising the guest service team, training and mentoring team...


  • Grand Prairie, Texas, United States Residence Inn Dallas Grand Prairie Full time

    Job Summary:The Residence Inn Dallas Grand Prairie is seeking a skilled Guest Service Representative to provide exceptional customer service to all hotel guests. This part-time, hourly position is responsible for assisting with check-in/check-out procedures, offering information and assistance to guests during their stay, and ensuring a welcoming environment...


  • Grand Prairie, Texas, United States Wingstop Restaurants Full time

    Deliver World-Class Service at WingstopAs a Guest Service Team Member at Wingstop, you'll be the face and voice of our brand, delivering exceptional experiences to every guest who walks through our doors.Key Responsibilities:Provide authentic, positive, and genuine interactions with guestsAct as the primary point of contact for guests, answering questions...


  • Grand Prairie, Texas, United States Fitness Connection Full time

    Job SummaryFitness Connection is seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our fitness centers.Key ResponsibilitiesProvide EPIC greetings and...

  • Front Desk Associate

    1 month ago


    Grand Prairie, Texas, United States Residence Inn Dallas Grand Prairie Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Residence Inn Dallas Grand Prairie. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless stay experience.Key ResponsibilitiesGuest...


  • Grand Prairie, Texas, United States CLUB4 Fitness Full time

    Welcome to CLUB4 Fitness! We're seeking a Front Desk Associate to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our members, prospective members, and guests. Your duties will include greeting and welcoming visitors, answering phone calls in a friendly and professional manner, and...


  • Prairie View, Texas, United States Pilot Company Full time

    About Pilot CompanyPilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the...


  • Prairie View, Texas, United States Pilot Company Full time

    About Pilot CompanyPilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the...


  • Grand Prairie, Texas, United States EssilorLuxottica Full time

    Job Title: Sales AssociateWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Target Optical. As a Sales Associate, you will be responsible for creating an exceptional optical experience for our guests by providing personalized service, recommending high-quality fashion brands, and ensuring a seamless shopping...

  • Petco Sales Associate

    1 month ago


    Grand Prairie, Texas, United States Petco Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Petco. As a key member of our sales team, you will be responsible for providing exceptional guest experiences, promoting our products, and driving sales growth.Key ResponsibilitiesProvide optimal guest experiences through personalized service and...


  • Grand Prairie, Texas, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our guests' lives. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive shopping experience for every guest, every time.Your Key Responsibilities:Guest Engagement: Create...


  • Grand Prairie, Texas, United States Wingstop Restaurants Full time

    Deliver World-Class Service at WingstopWe're seeking a talented Guest Service Team Member to join our team at Wingstop. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer experiences that leave a lasting impression.Key Responsibilities:Act as the face and voice of Wingstop, providing authentic, positive, and...


  • Grand Prairie, Texas, United States 24 Hour Fitness Full time

    24 Hour Fitness Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Expert at 24 Hour Fitness. As a key member of our team, you will be responsible for delivering exceptional guest and member experiences, promoting our products and services, and driving member acquisition and retention.Key...


  • Grand Prairie, Texas, United States Massage Envy Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting our wellness programs, and supporting the growth and retention of our client base.Key ResponsibilitiesProvide...


  • Grand Prairie, Texas, United States Massage Envy Full time

    {"title": "Sales and Customer Service Associate", "description": "Unlock Your Potential at Massage EnvyAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Sales and Customer Service Associate at Massage Envy, you'll play a vital role in helping our clients...


  • Grand Prairie, Texas, United States Regal Staffing Services Full time

    Job SummaryWe are seeking a detail-oriented and organized Shipping and Receiving Associate to join our team at Regal Staffing Services. This role will be responsible for ensuring the smooth flow of goods in and out of our warehouse, maintaining accurate inventory records, and adhering to safety protocols.Key ResponsibilitiesScan and sort incoming and...


  • Grand Prairie, Texas, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in ensuring our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service by greeting and thanking customers, answering...