Lead Guest Services Team Member
1 day ago
Pilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.
Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins.
We support a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Job DescriptionWe are seeking a skilled Guest Services Team Member to join our team. As a Guest Services Team Member, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience at our travel centers.
Key Responsibilities:
- Provide excellent customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Assist guests with fueling, food, and other services, ensuring a seamless experience.
- Work collaboratively with other team members to maintain a clean and safe environment, adhering to company standards.
- Participate in ongoing training and development to enhance skills and knowledge.
We offer a competitive compensation package, including:
- Starting pay rates between $17.53/hour
- Nation-wide medical plan, dental, and vision coverage
- 401(k) plan with company match
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Flexible schedule
- Weekly pay
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