Customer Service Representative

5 days ago


Gillette, Wyoming, United States Pinnacle BankBank of Colorado Full time

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Pinnacle Bank/Bank of Colorado. As a key member of our banking staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our teller services.

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About the Role: In this role, you will greet customers, handle cash and paper transactions, and maintain accurate records. You will also assist with granting access to safe deposit boxes and process mail and night drop transactions. Your ability to communicate effectively and work in a fast-paced environment is essential.

Requirements: To succeed in this role, you must have a high school diploma or equivalent and possess excellent communication skills. You should also have basic math functions such as addition, subtraction, multiplication, and division. Additionally, you will need to operate computer terminals and printers, back counter capture machines, coin machines, and copiers.

Work Environment: As a Customer Service Representative, you will work in a medium work environment that requires standing, walking, and lifting up to 20 pounds. You must be able to greet customers, read documents, and use computers while maintaining a high level of confidentiality.

Salary: The estimated salary for this role is $35,000 - $45,000 per year, depending on location and experience.



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