Customer Service Specialist

2 days ago


Louisville, Kentucky, United States Jeremy Graham - State Farm Agent Full time
Job Description

We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent Team, you will be responsible for providing exceptional client experiences, resolving customer inquiries, and anticipating the needs of our community members.

About Us: Jeremy Graham - State Farm Agent is dedicated to delivering top-notch insurance services to our clients. Our team is committed to excellence, innovation, and integrity.

Responsibilities:

  • Respond to customer inquiries and provide accurate policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims in a timely manner.
  • Maintain accurate records of customer interactions.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Previous customer service experience preferred.

Benefits:

  • Bonus based on performance.
  • Competitive salary ($45,000/year).
  • Flexible schedule.
  • Opportunity for advancement.
  • Training & development opportunities.


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