Customer Service Representative
1 day ago
**About the Role**
As a Reservation Manager Agent at U-Haul, you will be responsible for providing exceptional customer service, supporting field team members and U-Haul dealerships with equipment and reservation management, and ensuring the efficient placement of equipment to meet customer demand.
Main Responsibilities
- Assist customers with inquiries and resolve issues in a timely and professional manner
- Collaborate with the Traffic Control Manager to optimize equipment allocation and distribution
- Review reports to ensure accurate equipment availability and customer reservations
- Support the U-Box portable storage product and other equipment-related initiatives
Requirements
- High school diploma or equivalent
- Working knowledge of office equipment and software
- Proficient in customer service, time management, and multitasking
- Strong communication and problem-solving skills
What We Offer
- Career stability and opportunities for growth
- A competitive salary and benefits package
- Access to training and development programs
- A dynamic and supportive work environment
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