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Digital Experience Manager

2 months ago


Minneapolis, Minnesota, United States National Marrow Donor Program Full time
About the Role

We are seeking a highly skilled Senior Web Producer to join our team at the National Marrow Donor Program. As a key member of our digital team, you will be responsible for collaborating with cross-functional teams to develop and execute our digital and web strategies.

Key Responsibilities
  • Implement webpage builds, component configuration, digital asset organization, and content updates to support web enhancements for B2B and B2C websites.
  • Work closely with strategic project teams, Manager Digital Marketing, product owners, marketing managers, and web development teams to execute website development and updates.
  • Fulfill digital and web-related business requests in Sitecore, including building web pages, populating content components, and applying design themes.
  • Organize content trees in the CMS Editor and upload and organize media library assets.
  • Develop a solid understanding of NMDP digital properties and identify areas for optimization or improvement.
  • Partner with creative team members to produce digital interface designs for prototype testing and assist with running user acceptance testing, usability testing, A/B testing, and other validation methods.
  • Collaborate with Marketing Managers, Product Owners, and Project Coordinators to determine project needs, requirements, specifications, scope, and timelines.
  • Document and organize project tasks and assist with web ticketing team assignments to ensure the team delivers tactics on time within a deadline-driven environment.
  • Proactively identify web and digital opportunities that support strategic focus areas and build subject matter expertise for guiding creative decisions.
  • Maintain a broad knowledge of design, user experience, interaction design, user interface design, development trends, and emerging technologies.
Requirements
  • Knowledge of content management systems and digital asset management systems, specifically Sitecore.
  • Experience with HTML5, CSS, JavaScript, and integration with back-end systems, APIs, and SDKs.
  • Digital design, user experience, and SEO best practices, tools, and methodologies.
  • Digital technologies, trends, and emerging technologies.
  • Ability to develop web designs within a content management system, leveraging coding and platform skills to modify, customize, and troubleshoot.
  • Exceptional attention to detail in digital design and interaction usability.
  • Ability to work independently with a moderate amount of supervision.
  • Strong interpersonal communication skills and a team player.
  • Ability to work with a team growth mindset, mentor, and coach team members on platform specialties.
  • Prioritize and organize work in a fast-paced environment.
Preferred Qualifications
  • Google Analytics 360/GA4 setup, administration, and reporting.
  • Experience working in an Agile environment.
  • Knowledge of Agile methodologies such as Scrum, Lean, and/or Kanban.
  • Experience with digital asset management (DAM) platforms and data integrations.
DEI Commitment

We are committed to supporting diversity, equity, and inclusion at the National Marrow Donor Program. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

Benefits

We offer regular, full-time employees medical, dental, vision, life, and disability, accident/critical illness/hospital, well-being, legal, identity theft, and pet benefits. Retirement, paid time off/holidays, leave, and incentive plans are also offered to eligible employees.