Outstanding Insurance Specialist

1 week ago


Cary, North Carolina, United States Riccobene Associates Family Dentistry Full time

The Insurance Claims Specialist at Riccobene Associates Family Dentistry plays a critical role in managing the accounts receivable process for assigned payors or regions. This position is responsible for ensuring claims are processed accurately and timely, responding to patient inquiries, and conducting follow-up on unpaid claims.

Key Responsibilities:
  • Process claims accurately and efficiently to secure timely payment.
  • Respond to patient inquiries and concerns regarding claim status in a clear and courteous manner.
  • Conduct follow-up and submit reimbursement appeals for unpaid claims.
  • Identify and research billing errors and corrections, and coordinate resolutions with relevant parties.
Requirements:
  • Associate's degree or equivalent from an accredited institution, or three to five years of related experience.
  • Previous high-volume collections experience with PPOs, Worker's Comp, Medicare, and Medicaid.
  • Working knowledge of CPT and ICD-10 codes.
  • Excellent time management and multi-tasking skills.
  • Proficiency in Microsoft Outlook and ability to learn new software programs.
  • Superior verbal and written communication skills.


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