Customer Service Parts Specialist
4 weeks ago
About Alliance RV
Alliance RV, LLC is a dynamic and growing manufacturer of recreational vehicles, founded by industry veterans with a passion for innovation and excellence. Our mission is to deliver exceptional products and services that exceed our customers' expectations.
Job Summary
We are seeking a highly skilled Customer Service Parts Representative to join our team. As a key member of our operations department, you will be responsible for providing exceptional customer service, resolving parts-related issues, and ensuring seamless communication with our suppliers and service department.
Key Responsibilities
- Field customer inquiries and provide accurate part information and pricing
- Communicate with suppliers to identify parts and resolve any issues
- Assist the service department with part information and ordering
- Provide customers with tracking information on parts orders
- Create customer parts orders and ensure timely delivery
Requirements
- Proficient in Microsoft Office programs
- Excellent multitasking and organizational skills
- Strong communication and interpersonal skills
- Experience with NetSuite is a plus, but not required
- Prior experience in RV parts and customer service is an asset
Benefits
- Employer-sponsored medical insurance
- Voluntary dental and vision insurance
- Voluntary life insurance
- Company-paid life insurance
- 401(k) with employer match
We are an Equal Employment Opportunity/Affirmative Action Employer and welcome applications from diverse candidates. Thank you for considering a career with Alliance RV, LLC.
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